Web Based Interactive Agent

The miQ Web based interactive agent is an interactive representation of the company's best Call Center Agent or Customer Service Representative (CSR). The agent is present on the screen, and moves naturally in real time, looking at you, mouth moving when speaking. The interactive agent is available 24x7x365.

The solution is based on your company's sales, training, and customer care methodology. This provides the Interactive Agent with a specific and accurate understanding of all of your products & services and the interaction rules with your customers. The solution is designed to use Natural Language Interpretation, and will respond accordingly to any user input.